Privacy Policy

Innovate Now Inc ("we", "us", or "our") is committed to protecting the privacy of visitors to our website at https://innovatenow.ca. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

1. Information We Collect

We may collect the following types of information:

• Personal information you provide: name, email address, phone number, company name, and any other details you submit through our contact forms, demo requests, or newsletter sign-ups.
• Automatically collected information: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other usage data collected through cookies and similar technologies.
• Employment application data: resume, cover letter, assessment results, and related information submitted through our careers portal.

2. How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide requested services
• To send newsletters and marketing communications (with your consent)
• To process job applications and conduct assessments
• To improve our website, services, and user experience
• To analyze website traffic and usage patterns
• To comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies such as Google Analytics to collect usage data. These help us understand how visitors interact with our site and allow us to improve our services. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

4. Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights and safety.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Contact form submissions are retained for up to 24 months. Job application data is retained for up to 12 months after the hiring decision. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights Under PIPEDA

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for the collection, use, or disclosure of your information
• File a complaint with the Office of the Privacy Commissioner of Canada

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at sales@innovatenow.ca.