Frequently Asked Questions

Make smarter decisions faster using by using our best enterprise system on cloud. An all-in-one  business management solution that helps organizations operate more effectively by automating core processes and providing real-time visibility into operational, logistic and financial performance. With a single, integrated management system applications for managing accounting, order processing, inventory management, production, supply chain and warehouse operations.

Yes, our erp is a web based application on cloud, it can be accessed from anywhere in the world, you just need an internet connection and a computer or mobile device.

By utilizing the Our Hub Progressive Web Application on mobile devices, warehouse staff can effortlessly record timestamps associated with inventory transfers, reception, stock ordering, pick-pack operations, and dispatch management. Our ERP Progressive Web Application seamlessly functions across various mobile devices, ensuring compatibility without any limitations.

Our ERP is Web 2.0 qualified and can be accessed with any browser, as long as they meet the minimal HTML5 requirements.

In June 2013, the inception of Innovate Now Inc’s ERP voyage marked the beginning of our dedicated commitment to furnishing ERP management and distribution solutions. Over the years, our enduring presence, distinct specialization, and established record of achievements have evolved into a significant advantage that we proudly offer to our esteemed customers.

Our customers are the leaders in their respective industries throughout The United States, Canada, and Europe.  We diligently respect their privacy. Upon request we can provide specific customer references (provided that the customer agrees).

Yes, purchase order information can be integrated into our system that allows for the creation, update and deletion of purchase orders by external systems. Our ERP supports three different means of receiving purchase order information, they are:

  • Web Services
  • XML file transfers to SFTP
  • Flat file transfers to SFTP

Yes, Via its Web Services interface, our ERP is able to be seamlessly integrated into SAP or any other management system

The cost of support and maintenance is included within the overall annual fee

Our ERP is a software as a service offering (SaaS) and there are two elements to the initial pricing.

  • There is a one time implementation fee. This fee will vary depending on the complexity of the customer’s operation.
  • There is also an annual usage fee. The annual usage fee covers the usage of the system, the hosting and the support and maintenance of the system. The annual usage fee is calculated according to the customer’s usage volume.
  • There is system customization fee

There are several ways an operation can justify the cost of the system. Here are some examples of how current customers have justified the purchase of the system: Radically improving the appointment taking process to gain a 50% reduction in cost.  Increase warehouse productivity. Optimized schedules make the warehouse more efficient, by reducing congestion and optimizing resources. Eliminate driver detention invoices. Make vendors accountable to service level agreements. Some companies have service level agreements with their vendors that entitle them to rebates of 1 to 2% on total purchases if service levels are not respected.

We offer four different service programs;

  • Bronze
  • Silver,
  • Gold
  • Platinum

All of the service programs include at least one test environment , which does not include a test environment.

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Our enterprise app is the best

Our commitment lies in creating, executing, and sustaining comprehensive distribution management solutions that are at the forefront of the current market. We are focused on this pursuit, ensuring that our offerings meet the highest standards and contribute significantly to the distribution sector.