Privacy Policy

Introduction
At Innovate Now Inc. and our affiliated entities (“Company” or “We”), safeguarding your privacy is a top priority, and we are committed to adhering to this policy. This policy outlines:
– How we collect, use, disclose, and safeguard personal information belonging to our customers and website users (“you”).
– The categories of information we might collect from you or that you may provide when visiting our website, www.innovatenow.ca (our “Website”).
– Our methods of collecting, using, securing, and disclosing such information.

We will only use your personal information in accordance with this policy, unless required otherwise by applicable law. We take care to ensure that the personal information we collect about you is appropriate, relevant, not excessive, and used for specific purposes.
Canadian privacy laws typically define “personal information” as data that can identify an individual, either on its own or when combined with other information. This includes data that can be used to contact or locate a single person. Notably, business contact information (such as your name, title, or business contact details) is not considered personal information.
This policy pertains to information collected, used, or disclosed about you:
– On this Website.
– In electronic messages (such as email and text) exchanged between you and this Website.
– Through mobile and desktop applications or documents/forms you download from this Website, enabling non-browser-based interaction with this Website.
– In connection with our advertisements and applications on third-party websites and services, if these include links to this policy.

Please be aware that our Website may feature links to third-party websites, plugins, services, social networks, or applications. Clicking on such links or enabling connections with these entities may result in data collection or sharing by third parties. We do not bear responsibility for their privacy policies and practices. As such, we urge you to review the privacy policies of every site you visit.

Notably, this policy does not extend to information:
– Collected offline or through other means, including through other Company or third-party websites (including affiliates and subsidiaries).
– Provided by you to, or collected by, third parties (including affiliates and subsidiaries) via applications, content (including advertising), or other means linking to or accessible from this Website.

Please read this policy carefully to understand our approach to collecting, processing, and storing your information. Should you disagree with our practices, please refrain from using our Website. By accessing or using this Website, you signify your comprehension, acceptance, and consent to the practices detailed in this policy. This policy may change over time (see Changes to Our Privacy Policy). Continued use of this Website after changes indicates your acceptance of and consent to these modifications, so kindly check this policy periodically for updates. We will inform you in advance of any substantial changes and obtain your consent for new ways of collecting, using, and disclosing your personal information.

Information We Collect About You
We collect and utilize various types of information about you, including:
– Personal Information: This refers to data that can identify you directly or indirectly, such as your name, mailing address, email address, telephone number, gender, IP address, user identifier, billing and account details (including credit card numbers), and other contact identifiers we use (“personal information”).
– Non-Personal Information: This is data that does not reveal your identity directly or indirectly, such as demographic information or aggregated and statistical data.
– Technical Information: This includes login credentials, browser type and version, time zone settings, browser plugins, operating system and platform details, and information about your internet connection and the device you use to access our Website.
– Non-Personal Website Interaction Details: This encompasses complete Uniform Resource Locators (URLs), clickstream data (including timestamps), product views or searches, page response times, download errors, time spent on specific pages, interactions (such as scrolling, clicks, and mouse movements), and methods used to navigate away from pages.

How We Collect Information About You
We utilize different methods to gather your information, including:
– Direct Interactions: When you provide information to us directly, such as through forms or communication via phone, email, or other channels.
– User Contributions: You may contribute information for publication or display on public areas of the Website or transmit it to other users or third parties.
– Automated Technologies or Interactions: As you navigate our Website, we may collect information through automated means, including usage data, IP addresses, and data collected via cookies, web beacons, and other tracking technologies.
– Third Parties or Public Sources: We may collect information from third parties or public sources, including business partners. Content provided by third parties (including advertising) may involve cookies or other tracking technologies.

Information You Provide to Us
Information we directly collect from you via our Website may include:
– Data provided by completing forms or setting up an account on our Website, including when registering to use our services, subscribing to our emails, or requesting additional services.
– Correspondence records (including email addresses) if you contact us.
– Responses to surveys or research inquiries.
– Transaction details and order fulfillment records.
– Search queries on the Website.

Information We Collect Through Cookies and Other Technologies
We use cookies and other automatic data collection technologies as you interact with our Website to collect information about your device, actions, and browsing patterns, including:
– Details of your visits to the Website, including traffic data, location data, logs

, order history, account information, and communication data.
– Information about your device and internet connection, including IP address, operating system, and browser type.
– Tracking Technologies: We use technologies such as cookies, Flash cookies, and web beacons. Cookies are small files that your browser stores on your device. You can modify your browser settings to decline cookies, but this might limit access to certain parts of our Website. Flash cookies are managed differently than browser cookies. Web beacons are electronic files in web pages and emails that help count users, monitor user activity, and collect statistics.

Third-Party Use of Cookies and Tracking Technologies
Third parties, including advertisers, ad networks, content providers, and application providers, may serve content or applications on the Website. These entities may use cookies and other tracking technologies to gather information about your activities across different websites and services. You can opt out of third-party tracking through tools provided by the Digital Advertising Alliance of Canada or the Network Advertising Initiative.

How We Use Your Information
We use information collected about you or provided by you, including personal information, for various purposes, such as:
– Presenting the Website and its content.
– Billing, order fulfillment, and delivery.
– Providing requested information, products, or services.
– Fulfilling the purposes for which you provided the information.
– Sending notices about your account or subscription.
– Enforcing contractual obligations or legal requirements.
– Notifying you about changes to our Website, products, or services.
– Improving the Website, products, services, marketing, and customer experiences.
– Enabling participation in interactive features.
– Measuring advertising effectiveness and delivering relevant ads.
– Other purposes you consent to or as required by law.

Disclosure of Your Information
We may disclose personal information:
– To subsidiaries and affiliates.
– In the event of a merger, sale, or transfer of assets, as required by applicable law.
– To contractors, service providers, and other third parties involved in our business processes, with confidentiality obligations.
– To fulfill the purpose for which you provided the information.
– To comply with legal obligations.
– To protect our rights, property, or safety.
– In accordance with your consent.

Transferring Your Personal Information
We may transfer personal information to third parties supporting our business processes, even if located in foreign countries with varying privacy laws. Governments or regulatory agencies of those countries may access your data. Service providers must adhere to our privacy standards.

Accessing and Correcting Your Personal Information
Ensuring accuracy of your personal information is important. You may access and correct your personal information by logging into your account or contacting us. We may charge a fee for access, and restrictions may apply.

Withdrawing Your Consent
You may withdraw consent where provided, affecting certain services. Please note that withdrawal may impact product/service access.

Changes to Our Privacy Policy
We post policy changes on our website, with notifications via email or notices on the homepage. We recommend periodic policy review.

Contact Information and Challenging Compliance
Feel free to contact us for queries, comments, and requests about this policy and our privacy practices at Innovate Now Inc., email: privacy@innovatenow.ca. We have procedures for addressing complaints about handling of personal information or compliance with this policy and relevant privacy laws. Contact our Privacy Officer for policy compliance discussions.

Please note that this is a concise paraphrase of the original text provided, aiming to convey the essential information while condensing the language for clarity and brevity. Always refer to the original document for precise details.